Opportunities
Account Supervisor
Description
FKA is seeking an Account Supervisor to join our Client Services team in Edmonton. This role supports our continued growth by leading client relationships and ensuring projects are delivered with strategic clarity and precision. Success in this role involves overseeing day-to-day client work while contributing to complex projects, mentoring junior team members and maintaining exceptional client relationships.
FKA is the largest full-service marketing and advertising agency headquartered in Edmonton. We manage over $20 million in annual media spend and have earned more than 120 awards for creativity and effectiveness. Our clients include the Government of Alberta, The Brick, Edmonton International Airport (YEG), Alberta Cancer Foundation and the Edmonton International Film Festival.
Responsibilities
- Lead mid-level accounts and projects as the primary client contact.
- Provide strategic oversight and mentorship to junior Client Services team members on smaller accounts.
- Manage specific workstreams for large or complex accounts led by senior team members.
- Ensure all agency work is on strategy, on brief and high quality before client delivery.
- Coordinate work flow across multiple projects with internal teams and external vendors.
- Manage account budgets and forecasting while advocating for client and agency needs.
Required experience
- 6+ years of agency experience in advertising or interactive roles.
- Experience working alongside account and leadership teams to produce integrated marketing campaigns.
- Experience running status meetings and preparing project status documentation
- Experience tracking project budgets and managing resource timelines.
- Strong background in client relationship management and leading professional presentations.
Capabilities
- Exceptional organizational skills with a high degree of accuracy and attention to detail.
- Strong written and verbal communication skills for both internal and client-facing needs.
- Relationship-oriented mindset focused on collaboration and making the work better for everyone.
- Ability to work in a fast-paced environment while maintaining professional composure.
Assets
- Experience mentoring or supervising junior team members.
- Familiarity with forecasting and agency profitability models.
- Familiarity with producing ad specification or material requirements documents.
- Proficiency with project management software and internal workflow tools.
The salary range for this position is $76,500 to $99,500. This is a full-time position based in Edmonton with a hybrid work model requiring three days in-office per week. We provide a comprehensive benefits package including extended health coverage and RRSP matching.
FKA is a collaborative and supportive environment built around high performance. The agency operates with clarity, accountability and a focus on strong results. The work is fast-paced, expectations are high and you will be working alongside some of the strongest talent in the market. People here take ownership, challenge ideas and push for better outcomes.
Our work is grounded in our core purpose of Executing Ambition, helping people, organizations and communities realize their potential, and in our goal of becoming the most respected marketing and communications agency headquartered in Alberta.
FKA is actively integrating AI into how work is approached, from research and planning through to execution and optimization. You do not need to be an expert, but you should be comfortable using AI tools and open to evolving how you work as the technology changes.
We are an equal-opportunity employer, deeply committed to improving diversity in our workplace and industry. You can view our most recent diversity report and learn more about our approach to diversity, equity and inclusion: https://fka.agency/diversity-report
We respectfully acknowledge that our head office is located on Treaty 6 territory, the traditional lands of First Nations and Métis people.
Please submit your application by May 13, 2026.